I don't often write bad restaurant reviews, because life is busy enough talking about its good stuff. But when I do, it's seriously bad, so bad that I want all my readers to avoid it. Japas Bento Box sprang up as a little Japanese-style restaurant at the corner of the junction near the Engineering Department about two years ago. We decided to give it a try shortly after its arrival, simply for the sake of novelty and convenience. The food was alright: not really authentic as with most Asian cuisine in Cambridge, but makes a sensible post-lecture meal for its price. The manager in charge of the restaurant is an ecstatic, grey-haired man, who from his accent actually appears to be from Hong Kong rather than Japan. During the early days of the restaurant he and his staff were nice to most of us, giving us discounts and offering their student discount scheme. Essentially, during those times, students visiting the restaurant used to get 10% off if we pay by cash, and 20% off for those who are also members of the scheme. However, the manager's hypocrisy soon became apparent as the years passed by. The more attractive ladies among us would receive good service by him, and on occasions complimentary snacks and side-dishes in addition to the standard discounts; the men among us, especially ones whom he had disagreements with over however trivial reasons, are given little or no service, or even refused discounts when they would otherwise be entitled to them. Once he was heard chasing out of the door, shouting abuse, when some of my friends chose not to pay the full service charge. Having heard the various emotional stories, I decided to test it out for myself. Last term I went with a group of friends, some of whom were ladies whom he obviously liked, and discounts and complimentary dishes were offered. Today, I went along with one other man. The ecstatic manager didn't serve us himself, possibly deliberately, and for most of the meal we were served by a waitress. The amount of food shrank a little bit, but not particularly noticeably. At the end of the meal, I asked the waitress about the cash discount which we used to receive two years ago, and she deferred us to the manager. "Do students receive discounts when paying by cash?" I asked. "No, only if you have signed up to the membership scheme," he replied, rather uninterestedly. "I think we all students paying by cash used to receive a lesser discount last year?" "No, no discount unless I know them, and I give them discount." I got rather fed up of his hypocrisy. Having read on the bill that there's a "10% discretionary service charge", I decided not to pay the full amount to see what would happen. My friend warned me it could be abusive. The waitress came back with the box, "it should be £18.30", she said. "I thought the service charge was discretionary?" She went back to the manager, "they don't want to pay the service charge." "Don't ever walk into this door again!" the manager shouted, "if you people come back again, I won't do business with you." I walked casually out of the door, onto the pavement and towards the next block, not looking back for a single glance. My friend informed me after we turned the corner, "he chased out of the door to shout abuse at us." "Yes, that's why I walked straight out of the door and never looked back. Because of how he decided to treat us, I don't want to ever walk into their door again either." ___________________________________
Restaurant details (so that you can avoid it): Japas Sushi Restaurant (previously Japas Bento Box) 9 Saxon Street, Cambridge CB2 1HN |